12 square meters is the maximum room size . Combined lounge and dining are considered 2 rooms.
Standard seat size is 50-60 cm in width . If the seat is wider or larger then an extra fee will be charged by the technician attending the property.
We accept Cash, Mastercard, VISA, EFTPOS and afterpay.
1.5 % processing fee applies to all credit cards.
$1 fee applies to all eftpos debit cards.
5.5% + GST on afterpay payments
The minimum charge for a visit is $85
The call-out fee is $50 and it is applicable only when the technician attends the job and assesses it as undoable for technical reasons.
Same day service is available upon request and for an extra charge.
When you are booking with us, we are reserving a time slot and a technician just for you. We understand that sometimes, you need to cancel or reschedule your appointment. Please give us as much notice as possible so we can arrange for a rescheduled booking.
We will charge a cancellation fee if you cancel within 24 hours or less. The cancellation fee will be assessed based on the type of service, but it will not be less than 50% of the services booked.
Kings of Cleaning Services cannot guarantee that all stains can be removed upon cleaning. Some stains are caused from acids, and permanent dyes, and cannot be removed. Kings of Cleaning Services cannot be held responsible for any pre-existing condition that is not visible upon site inspection. Customers are advised that certain stains are impossible to be removed, and certain conditions caused by wear and tear are not apparent until the completion of cleaning.
Some harsh stains may leave a yellow mark on the surface before or after cleaning. We cannot guarantee that any yellow stain that was caused by the stain itself can be removed.
The technician will not be held responsible nor liable for any damage caused by existing conditions that are not visible upon site inspection.
The technician will make every professional and reasonable attempt to clean the quoted areas to the best of his ability.
In certain situations, some deep stains are not visible upon site inspection, and hidden beneath the actual fibres. After proper cleaning, these stains may surface. Kings of Cleaning Services is not responsible nor liable for such stains.